Shipping Information

Important COVID-19 update from Australia Post:
Coronavirus impacts to delivery services
We’re experiencing delivery delays at the moment, due to limited flights, social distancing requirements and increased parcel volumes.
We appreciate your patience during this time.
For more information on how our delivery and customer support services are affected, check our coronavirus impacts page.
International Customers: 
"Australia Post is currently experiencing significant delivery delays (8-12 weeks) due to limited airline capacity and government restrictions within international destinations due to COVID-19. You can track your delivery through parcel tracking, the online chatbot and the MyPost App. For the latest information about delays and impacts please visit auspost.com.au."
 

PROCESSING AND HANDLING TIMES:

Standard & Free Shipping: please allow 3-5 working days for your order to be processed, packed, and posted.
Express Shipping: please allow 1-3 working days for your order to be processed, packed, and posted.
Once we post your parcel, it’s then completely up to Australia Post as to how quickly it will arrive. Please save the email we send out with tracking informations, please email us or call Australia Post directly if you have any questions or concerns with your parcel.
By placing an order with SEDA Collective you have acknowledged this information and understand the timeframes involved.
 

NEED FURTHER HELP?

Please pop us an email to hello@sedacollective.com & we will happily help with any questions you may have.
 If you’re curious about postage services and what’s possible for that stage of the process, please visit the Australia Post website for more detailed descriptions of their services.